Who should participate in this consultation?

    This consultation is open to all Canadians, and we welcome you to join the discussions and share your thoughts on palliative care.

    I would rather submit my comments by email, how can I do that?

    Certainly, please feel free to send the (Palliative Care) team an email End.of.life.care_Soins.fin.de.vie@hc-sc.gc.ca

    My friend would like to contribute but doesn't have a computer, is there a downloadable version of the questions?

    Yes, please contact us and we can send you the required documents.

    Contact information:

    The End of Life Care Team
    c/o Venetia Lawless

    200 Eglantine Driveway, A.L. 1904D
    Ottawa, ON K1A0K9

    Telephone: 613-862-7698
    Email: End.of.life.care_Soins.fin.de.vie@hc-sc.gc.ca

    What is palliative care?

    If you have a life-threatening condition or a serious illness, palliative care can:

    • help improve your quality of life
    • reduce or relieve your physical and psychological symptoms
    • help you have a more peaceful and dignified death
    • support your family and those you care for while you are dying and afterward

    This type of treatment can involve:

    • pain management
    • symptom management, such as: nausea, anxiety, depression, difficulty breathing
    • social, psychological and emotional support
    • caregiver support

    These services can be appropriate for people of all ages. They aim to make you and people close to you feel as comfortable as possible. This can be done through personalized treatment plans that meet your needs and those of your family.

    Support and information on palliative and end-of-life care, as well as loss and grief, are available on the Canadian Virtual Hospice website.

    Who can provide palliative care?

    Palliative care can address suffering experienced in all areas of your life. Because of this, a diverse team is typically responsible for providing palliative care. The team may include:

    • physicians

    • nurses and nurse practitioners

    • pharmacists

    • social workers

    • trained volunteers

    • home care workers

    • bereavement support workers

    • Informal caregivers who work to meet the needs of you and people close to you, such as a family member.

    There is no single national palliative care program. The type of care and training available for health care providers can differ by jurisdiction.

    Where are palliative care services provided?

    Palliative care can be provided in a variety of settings, such as:

    • hospitals

    • at home

    • long-term care facilities

    • hospices (a home for people living with a life-threatening illness)

    While hospitals are designed to address severe and immediate needs, they may not be the best location for end-of-life care. Also, delivery of and access to palliative and hospice care varies across Canada. This is due to differences in:

    • needs of the community

    • level of funding

    • regional demographics

    • organization of health care services

    • presence of trained caregivers and volunteers

    There is no single national program for palliative care. This is why governments and health care institutions are developing better models of palliative care in Canada, where:

    • service is provided through a range of settings and providers

    • the needs of family and friend caregivers are recognized

    • more health care providers are trained in palliative treatments

    • advance care planning is encouraged as part of treatment plans

    To find out more about palliative care, talk to your doctor, home care worker or other health care provider. Information and support on palliative and end-of-life care, loss and grief can also be found on various websites. See our Important Links section for more.

    How is palliative care funded in Canada?

    Provincial and territorial governments are primarily responsible for managing and delivering health care, including palliative care. Many have strategies or policies that address improvements to palliative care. The federal government, as outlined in Budget 2017, committed targeted funding of $6 billion over 10 years to provinces and territories to improve access to home care services, including palliative care. An additional $184.6 million over five years has also been allocated to improve home and palliative care for Indigenous communities.

    How will the development of a palliative care framework improve the quality and availability of palliative care services across the country?

    The Framework developed as a result of this consultation will provide a broad overview of the values and concepts around palliative care in Canada. It will serve as a common reference point for the gaps and needs in palliative care, a guide on the issues related to palliative care, and provide some insights into potential solutions.  

    This consultation will complement the leadership role taken by the federal government in engaging with provinces and territories through the Common Statement of Principles on Shared Health Priorities and its commitment to improve access to home, community, and palliative care by providing $6 billion over 10 years to support these goals.

    Improved access to home, community and palliative care will help to reduce the number of patients in hospital who would prefer to be supported and cared for at home.

    Will the passage of Bill C-277 result in additional federal investments in palliative care?

    As outlined in Budget 2017, the federal government committed targeted funding of $6 billion over 10 years to provinces and territories to improve access to home care services, including palliative care. An additional $184.6 million over five years has also been allocated to improve home and palliative care for Indigenous communities.

    The Framework on Palliative Care in Canada Act does not require the federal government to provide additional resources in support of palliative care. However, the federal government continues to make targeted investments to help improve palliative care in a number of areas including identifying national best practices, building research capacity, and providing supports to caregivers. Health Canada also recently launched a Call for Proposals for funding for projects related palliative care, home care, and mental health.

    I thought there already was a palliative care framework in Canada.

    Over the past 20 years, several important documents on palliative care have been developed in Canada. In fact, Health Canada supported the development of several of them, including The Way Forward, and Palliative Care Matters. Most of the foundational palliative care documents are included in our Important Links section of this consultation. The federal government is considering all of these documents in the development of its framework on palliative care. It is taking into account palliative care programs underway in provinces and territories, new research, and the requirements of the Framework on Palliative Care in Canada Act which clearly lays out specific elements which must be reflected. Aspects of the previous documents will help to shape Health Canada’s framework.



    People living with life-threatening illness, their families and caregivers can face challenges in accessing a number of different types of supports, such as access to:

    • palliative care services through diagnosis by their health care provider,

    • technology and supports to allow them to receive palliative care in the setting of their choice,

    • financial supports such as the federal Family Caregivers Benefit, the Employment Insurance Compassionate Care Benefits,  the Canadian Pension Plan Disability Benefit, or various provincial and territorial drug plans, respite care plans, etc.

    Advance Care Planning

    A process people can use to: think about their values and what is important to them with regard to their health care choices; explore medical information that is relevant to their health; communicate their wishes and values to people close to them, their substitute decision-maker and health care team; and record their health care choices and decisions in the event they can no longer speak for themselves. The process may involve discussions with their health care providers and people who are significant in their lives.

    Caregiver / Carer

    A caregiver is a family member, partner, friend, or neighbour who provides care for a critically ill person without pay. Family is considered to include the biological family of "blood relatives" as well as the "family of choice" based on close relationships with the person who is ill. A caregiver may provide care and support at home or in another care setting where the critically ill person is receiving care. Caregivers are sometimes called informal caregivers, and /or family caregivers with the understanding that "family" can include anyone that the ill person or relatives consider to be close.

    Compassionate Communities

    This growing movement calls on the community, not just the healthcare system or informal caregivers, to support end-of-life care and bereavement.  The goal is to address gaps in the full range of end-of-life care by working together. For example, there can be gaps in access to care, gaps in support for caregivers, and/or gaps in integration of care across care providers.  Compassionate communities treat palliative and end-of-life care as a community responsibility and create partnerships between the people in the community and services.

    Community Engagement

    Community engagement is a process that aims to build a broader network of support around an individual with a serious illness and their family.  It can involve raising public awareness, education and skills training, connecting with existing resources, building alliances, and creating new approaches to challenging issues through collective action.

    Definition of Palliative Care

    The Government of Canada is required under the new Framework for Palliative Care Act to define what palliative care is. There are several accepted definitions used internationally and in Canada:

    Hospice Palliative Care: Hospice Palliative care is a set of services offered in many settings.  The service can look different based on what the person is dying of (disease trajectory), setting of care (including acute care, Long term care, residential hospice, home and community care, shelters and prisons) and the capacity of family and friends to help care. 

    Integrated Approach to Palliative Care: Care that focuses on meeting a person’s and family’s full range of needs – physical, psychosocial and spiritual – at all stages of a chronic progressive illness. It reinforces the person’s autonomy and right to be actively involved in his or her own care – and strives to give individuals and families a greater sense of control. It sees palliative care as less of a discrete service offered to dying persons when treatment is no longer effective and more of an approach to care that can enhance their quality of life throughout the course of their illness or the process of aging. It provides key aspects of palliative care at appropriate times during the person’s illness, focusing particularly on open and sensitive communication about the person’s prognosis and illness, advance care planning, psychosocial and spiritual support and pain/symptom management. As the person’s illness progresses, it includes regular opportunities to review the person’s goals and plan of care and referrals, if required, to expert palliative care services.

    World Health Organization (WHO) Definition of Palliative Care: Palliative care is an approach that improves the quality of life of patients and their families facing the problems associated with life-threatening illness, through the prevention and relief of suffering by means of early identification and impeccable assessment and treatment of pain and other problems, physical, psychosocial and spiritual.

    Palliative care:

    • provides relief from pain and other distressing symptoms;

    • affirms life and regards dying as a normal process;

    • intends neither to hasten or postpone death;

    • integrates the psychological and spiritual aspects of patient care;

    • offers a support system to help patients live as actively as possible until death;

    • offers a support system to help the family cope during the patients’ illness and in their own bereavement;

    • uses a team approach to address the needs of patients and their families, including bereavement counselling, if indicated;

    • will enhance quality of life, and may also positively influence the course of illness;

    • is applicable early in the course of illness, in conjunction with other therapies that are intended to prolong life, such as chemotherapy or radiation therapy, and includes those interventions needed to better understand and manage distressing clinical complications.

    World Health Organization (WHO) Definition for PalliativeCare for Children: Palliative care for children represents a special, albeit closely related field to adult palliative care. WHO’s definition of palliative care appropriate for children and their families is as follows; the principles apply to other paediatric chronic disorders (WHO; 1998a):

    • Palliative care for children is the active total care of the child's body, mind and spirit, and also involves giving support to the family.

    • It begins when illness is diagnosed, and continues regardless of whether or not a child receives treatment directed at the disease.

    • Health providers must evaluate and alleviate a child's physical, psychological, and social distress.

    • Effective palliative care requires a broad multidisciplinary approach that includes the family and makes use of available community resources; it can be successfully implemented even if resources are limited.

    • It can be provided in tertiary care facilities, in community health centres and even in children's homes.

    End-of-life care

    End-of-Life care includes all forms of care received at the end of life, including hospice palliative care, acute care (intensive care), and so on.

    Grief and Bereavement

    Grief is a natural emotional reaction to any significant loss, especially the death of someone close to us.  It may involve a range of emotions, and while there are similarities in most people’s expression of grief, each person will experience it in their own way.  Bereavement is a period of mourning after a loss, such as a death; it may specify a certain time (such as employment bereavement leave benefits) or rituals in cultures or religions.

    Home care

    Home care is care provided in the home, usually with support from public or private health care providers. Community-based care is care provided in the community rather than in hospital; it can include home care or care in a long-term care facility or group home.

    Person and Family-Centred Care

    Patient-centred care recognizes that the patient is the most important consideration in health care. “Patient-centred care is seamless access to the continuum of care in a timely manner, based on need and not the ability to pay, that takes into consideration the individual needs and preferences of the patient and his/her family, and treats the patient with respect and dignity.”  (CMA/CNA definition)

    Residential hospice

    A residential hospice is a community-based facility offering hospice palliative care for live-in patients and support for their loved ones, people with life-threatening illnesses and support for their families and friends. The hospice may admit people as in-patients, provide out-patient services, or provide visiting or other supportive services.


    Respite is defined by the Canadian Association for Community Care as a break, time out or relief for the informal caregiver.

    Special Populations

    Special populations include people who have unique needs that may make access to palliative care more difficult than the average Canadian. Included in this definition are: perinatal, infants, children, adolescents and youth, Indigenous peoples, the elderly, socioeconomically disadvantaged, homeless, immigrants and refugees, racial or ethnic minorities, LGBTQ2, people with mental and or cognitive impairments, people with diseases other than cancer, or people living in rural and remote communities. Challenges in access may be due to lack of understanding about the goals of palliative care or how to access it, lack of knowledge about or access to Canadian health care systems, inability to speak in Canada’s two official languages, lack of insurance due to unstable housing, untraditional or unpredictable illness patterns, and geographical barriers, to name a few.

Privacy Notice

    Privacy Notice

    The personal information you provide is protected in accordance with the Privacy Act and collected under the authority of the Department of Health Act and the Public Health Agency of Canada Act.  Your personal information will be collected to help inform the development of a federal framework on palliative care.  You have the right to request access to and correction of your personal information. You also have the right to file a complaint with the Privacy Commissioner of Canada if you think your personal information has been handled improperly. For more information about the handling of your personal information, please contact the Privacy Management Division at 613-948-3179 or hc.privacy-vie.privee.sc@canada.ca.